Internal Control Head – SSC LATAM

Position: Location:
Internal Control Head – SSC LATAM Central America
Industry: Job ID:
IT,  Electronics, Telecom IC-SSC – 109


Internal Control Manager / Head – SSC LATAM
– based in Central America, the location will be confirmed

Provide support for all control matters in order to improve the quality of the control environment with a particular emphasis on the Group’s Latin America Shared Service Centre (SSC). Being an integral part of the Group Business Controls, a team which aims to provide practical hands-on support to all our operations to enable them to design, implement, stabilise and optimise their internal controls.
Report to the Group Head of Business Controls

-An excellent opportunity for someone who currently works in Internal Controls, Internal Audit, External Audit, Finance or related roles to develop the knowledge of Internal Controls, to work as part of the wider Business Controls team and with a range of stakeholders across the business. There is scope to use this role to develop the career across the Group.
-Required would be the experience of SSC environments (set up, running, improvement), strong internal control/process improvement etc and large multinational/international experience.

Monitor and report:
•A project manager for the Group’s program of Internal Control Self-Assessment
•Analyse and review the results of the Internal Control Self-Assessment: clear root cause, action plans, follow timely delivery of corrective, preventive and improvement actions
•Design and establish a monitoring program for all internal controls operated within the SSC
•Develop and implement the internal control manual for SSC operations
•Support the Group Head of Business Controls in drafting reporting for the Audit Committee and Executive team
•Business owner of the internal control module of the Enablon Governance, Risk and Compliance reporting tool
•Support the local network of Internal Control Officers (ICOs) to submit and analyse self-assessment information through our Enablon reporting tool

Process and control improvement:
•Act as the controls business partner to the SSC and relevant Global Business Process Owners
•Provide practical advice and support on areas of process, controls and risk to a range of stakeholders within the organisation
•Assist with the implementation of Group control initiatives including a new Oracle segregation of duties matrix and user access model
•Be an ambassador for control improvement across all businesses; promote sharing of knowledge and best practice between businesses
•Undertake ad-hoc controls and assurance projects as required
•Liaise with other internal and external assurance providers as part of the Group’s overall assurance framework
•Liaise with other internal stakeholders, in particular Global Business Process Owners, ERP centre of excellence and internal audit

Required Qualifications:

•10+ years of relevant experience
•Qualified accountant, internal auditor or equivalent post graduate professional qualification
•Established controls and risk specialist with experience in a similar internal audit/internal, controls/business, controls/service function and/or one of the Big 4 firms
•Experience of internal controls and auditing within SSC environments of blue chip multinationals
•Detailed understanding of financial and finance related processes and controls, governance and risk management
•Strong understanding of key business processes including Purchase to Pay, Record to Close, Order to Cash etc
•You will be required to provide evidence to demonstrate your ability to drive process change and how you have previously demonstrated control improvement
•Knowledge of Oracle eBusiness Suite or high level of knowledge of similar ERP environments with a capacity and willingness to learn
•Audit and assurance
•Experience of working in a complex multinational and multicultural corporate environment
•Strong leadership skills across a range of challenging situations
•Tenacity, commitment and personal drive to deliver whatever it takes
•Proactively liaise with peers across corporate functions and partner with colleagues within the Countries
•People management – ability to influence, cajole, direct where appropriate. Ability to judge when to support, when to intervene and when to escalate
•Excellent verbal and written skills – fluent English and Spanish


– attractive salary
– benefits, annual performance bonus
– etc..

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